FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Thank you for visiting www.desktoptidytray.com (hereinafter referred to as the “Website”). In order to ensure that you have the best experience when using our services, we have established the following terms of question (hereinafter referred to as the “Terms”). Please read these Terms carefully before using the Website.
- Frequently Asked Questions
1.1 How do I place an order?
You can browse the Website, select the desktop stationery storage tray you like, and click the “Add to Cart” button. After completing your selection, go to the shopping cart page and follow the prompts to enter your contact and payment information to complete the order.
1.2 How long does it take to process an order?
Orders are usually processed and shipped within 2 business days. The specific delivery time will vary depending on your location and the shipping method selected.
1.3 How do I check the status of my order?
You can check the order status by visiting your account page or get order tracking information through the order confirmation email we sent. If you need further assistance, please contact our customer service.
1.4 How do I return or exchange products?
If you are not satisfied with your purchase, you may return or exchange your purchase within 30 days of receipt. Please refer to our Returns and Exchanges Policy for details.
1.5 What are the payment methods?
We support a variety of payment methods, including credit cards, debit cards and PayPal. The specific available payment options will be displayed at checkout. - Customer Service
If you encounter any problems or have any questions when using this website, please feel free to contact us:
● Email: lightjewel@desktoptidytray.com
Our customer service team will assist you as soon as possible and ensure that your problem is resolved in a timely manner. - Data Privacy
We take your privacy very seriously and are committed to complying with applicable data protection laws when collecting and storing your personal information. For more information on how we handle your data, please refer to our Privacy or Cookie Policy. - Modification of Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on the Website, and your continued use of the Website after the changes constitutes your acceptance of the new terms. - Disclaimer
To the maximum extent permitted by law, we assume no liability for any direct, indirect, special or incidental damages arising out of the use of the website or the inability to use the website. We do not guarantee the continuous availability of the website or that it is free of viruses or other harmful components.
Thank you for choosing www.desktoptidytray.com! We hope you have a pleasant shopping experience on our website. For more information, please feel free to contact our customer service team.
